Your privacy is very important to us.
Who we are
Our website address is: https://www.phosphosolutions.com.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
When visitors fill out our Suggest a Target form, they will receive communications from us regarding the information and suggestions on this form, and will not receive marketing e-mails. Their information will be stored only for use in communications about their inquiry. When visitors sign up for our e-mail newsletter or purchase a product from us, they will receive monthly communications with educational material, product information, and promotions. Their information will only be stored for this purpose. E-mail recipients may opt out at any time. We do not share customer information with third parties.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use Google Analytics to monitor use of our website. This includes, but is not limited to, tracking which pages users visit the most, the pages from which they exit our site, and user demographics and browsing behavior as reported by Google.
We use the website tracking service HotJar in order to visualize user behavior on our site. This information is only used to give us insight into how to better design our site to improve user experience.
Who we share your data with
We use a third party payment portal – Authorize.net – to process credit card transactions. Beyond this, we do not share customer data with anyone.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
What makes us different?
- If we attempt to make an antibody and it doesn’t work, we throw it away. We never sell an antibody that we can’t get to work in our hands.
- Our commitment to strict validation standards ensures a clean signal in endogenous protein and verifies phosphospecificity for relevant products.
- We are dedicated to reproducibility. Look for our “Pooled Serum” icon. Each antibody with this icon is purified from its own pool of serum to ensure lot-to-lot consistency.
- We guarantee our antibodies. If you can’t get the antibody to work in your application, we will provide a 100% refund.
- When making a custom antibody, we provide personalized customer support from start to finish, from peptide design, to purification, to characterization.